At The Farm House Kids Co., we are here to serve you! If you aren't in love with your purchase we want to try to do as much as we can to put your littles in the perfect piece.We have a 10 day return policy, which means you have 10 days after receiving your item to request to exchange the item or receive store credit.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at firstname.lastname@example.org.
The customer is responsible for return shipping costs unless otherwise discussed.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Returns can be sent to:
The Farm House Kids Co.
324 E Grand Ponca City, Oklahoma 74601